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UX Writing

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Day 1 of 15 Days of UX Writing: Writing an In-App Flight Cancellation Message

This winter, I’m scratching my curiosity in UX writing and design, and having another go at the 15 Days of UX Writing Email Challenge.

What I did in 2021

Two years ago, in September 2021, I completed the first few days of this challenge — and then abandoned it.

You can do a LOT with Canva.

Although I knew it wasn’t the proper way to go about it, I designed my “screens” (if you can call them that) in Canva.
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Day 2 of 15 Days of UX Writing: Writing a Promotional Screen for a Sports App

This winter, I’m scratching my curiosity in UX writing and design, and having another go at the 15 Days of UX Writing Email Challenge.

Day 2 challenged me to write copy for a promotional screen for a sports app.

My approach to tackling the challenge

I know nothing of team sports, so I needed input, and
• Searched “What people love about NFL” on Reddit and through a quick Google search
• Wrote down game terms and slang I coul
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Day 3 of 15 days of UX writing: Error message for a login screen

Today is Day 3 of the 15 Days of UX Writing Email Challenge.

The challenge: writing an error message for a login screen.
• How hard can this be? *hair whip*
• Who is the audience? If it’s computer game users, or people who play Warhammer (a miniature fantasy wargame), you could go ham with your slang. For a Lord of The Rings fanatics app, think: “You shall not pass! Unless you enter the correct password.” Since we don’t know, I k
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Day 4 of 15 days of UX writing: A promotional home screen for a grocery subscription service

Day 4 of the 15 Days of UX Writing Challenge tasked me with writing a promotional home screen message for a supermarket delivery app.
• Instead of a promotional pop-up or overlay, I gave the top half of the screen a bright green color to focus the attention on.
• There’s an ‘x’, suggesting you can get rid of this message by clicking on it. Pretend this section is collapsed, with a little yellow tag hang
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Day 5 of 15 days of UX writing: recovery screens for a graphic design app

I’m on Day 5 of the 15 Days of UX Writing Challenge. Today’s challenge: write an after-crash and recovery screen for a graphic design app.

Here’s my thought process and how the UX copy turned out.

The user works in graphic design. While critiquing a design in a mobile app, their phone abruptly turns off. When they restart the phone, they reopen the app.

They then deal with either of these scenarios.
• They can recover
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Day 6 of 15 Days of UX Writing: Warning Notification Informing Car Drivers About Nearby Fire

On Day 6 of 15 Days of UX Writing Challenge, I wrote a notification to warn a car driver of fires in a nearby town that could impact their journey.

Here’s how it went.

You don’t want the user to read the headline and think, “Well, that’s unfortunate, but not relevant to me.” It’s my job to prevent them driving straight into a fire they can’t escape from.

The prompt reads there are road closures as a
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Day 7 of 15 days of UX writing: Soccer game live activity

On Day 7 of 15 Days of UX Writing Challenge, I wrote a Live Activity to inform sports fans of the current game score.

I know nothing of team sports, so it matters little which one go with for this exercise. I went with soccer, or English football.

I read through pages on national football teams to learn
• How they talk about players, e.g. what they praise them for
• What language they use to report on matches

English football has its own lingo. I found a bunch of idioms listed on “footie” web
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Day 8 of 15 days of UX writing: Music app concert alert overlay screen

On Day 8 of 15 Days of UX Writing, I worked on a concert alert overlay for a music app.

Here’s how that went.

The prompt explicitly mentions that “the user has a music app on their phone.”
• Spotify screens that came up on Google

I recreated the Spotify-like interface and stole the orange overlay for my screen too, as made by Junhan Zeng. Turns out she did an entire case study on how Spotify should have notified her Khalid’s concert. They didn’t, she missed the concert, got annoyed, and got t
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Day 9 of 15 days of UX writing: Error message for expired credit card

On Day 9 of 15 Days of UX Writing, I worked on UX copy for an expired credit card.

I started by recreating a Miles carsharing screen, showing details of the car, ran a quick Google search on “card expired” and “update billing details,” and collected screenshots.

And iterated on some UX copy.
• Inspired by a member of the Daily UX Writing Facebook group, I also included a green rectangle showing the last four digits of the c
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Day 10 of 15 days of UX writing: Asking a user’s zip code and first name

How to ask for a user’s ZIP code and first name without sounding intrusive and scaring them off for good?

On Day 10 of the 15 Days of UX Writing challenge, I worked my way through this issue.

I was inspired by another writer in the Daily UX Writing Facebook group. They used the body copy “For a personal touch!” underneath the “First name” field and added a button reading “Find dream car.”

Like them, I started with a pho
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Day 11 of 15 days of UX writing: Title & meta description for contact lense subscription

On Day 11 of the 15 Days of UX Writing challenge, I wrote a title and meta description for a contact lense subscription service.

An elderly user is doing a Google search to find an easy way to buy contact lenses online.

Write a title and meta description for a website that sells subscription contact lenses delivered to a user every 30 days — convince them to try it.
• Description: 160 characters max. The
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Day 13 of 15 days of UX writing: Push notification with critical information for truck driver

On Day 9 of 15 Days of UX Writing, I thought about the information a truck driver would need to plan the rest of their delivery route.

Per usual, I got the upper chamber warmed up by brain dumping ideas in my spreadsheet.

I had to keep it brief.

When you’re on the road, you want to know how much work remains before you can take your lunch break and swipe TikToks on your phone.

I went with the follo
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Day 14 of 15 days of UX writing: Unknown problem in price comparison app

After googling some price comparison apps, I screenshot one I liked and recreated the screen. It will get buried underneath the error message, but that’s okay. It’s good practice in navigating Figma.

Now that the base screen is done, I dove into my spreadsheet.

I highly recommend setting up a spreadsheet that tells you when you’re going above character limit.

This allows you to focus on the message instead of having to
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Final day of 15 days of UX writing: Multi-screen registration experience for car buying app

On the final day of 15 Days of UX writing, I crunched my brain over a multi-screen registration experience for a car-buying app.

I first wanted to try the onboarding experience for a banking app.

After feeling overwhelmed for an hour, I ditched the banking app and switched to this exercise.

Write a multi-screen registration experience for a car-buying app that lets users view discounted prices. The ap